Email on: info@familycourtroomcompanion.co.uk
Call us on: +447476855950
Privacy Policy
Privacy Policy
Effective Date: 7 July 2026
1. Who We Are
Family Courtroom Companion ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this Privacy Policy or how we process your personal information, you can contact us:
Business Name: Family Courtroom Companion
Email: info@familycourtroomcompanion.co.uk
Telephone: +447476855950
2. Information We Collect
We may collect and process the following personal information:
Your name
Email address
Telephone number
Postal address (where required)
Information you provide through our contact form
Details relating to your enquiry or family court matter
Documents you choose to send to us
Appointment and consultation information
Payment and invoicing information
Website usage information collected through cookies or analytics
We only collect information that is necessary to provide our services or respond to your enquiry.
3. How We Use Your Information
We use your personal information to:
Respond to enquiries
Arrange consultations and appointments
Provide McKenzie Friend support services
Prepare and organise documents you ask us to assist with
Communicate with you regarding your case
Process payments and issue invoices
Improve our website and services
Meet our legal and regulatory obligations
4. Lawful Basis for Processing
Under UK GDPR, we process your personal information on one or more of the following legal bases:
Your consent
Performance of a contract or in preparation for entering into a contract
Our legitimate interests in operating and improving our business
Compliance with legal obligations where applicable
5. Confidentiality
We understand that family court matters are often highly sensitive.
Any information or documentation you provide will be treated confidentially and handled with appropriate care. We will only use the information necessary to provide our services and will not disclose your information to third parties unless:
You have given permission;
We are legally required to do so; or
Disclosure is necessary to comply with a court order or other legal obligation.
6. How We Store Your Information
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
Where information is stored electronically, we use secure systems and restrict access to those who need it for business purposes.
7. Sharing Your Information
We do not sell or rent your personal information.
Where necessary, we may share information with trusted service providers who help us operate our business, such as:
Secure payment providers
Website hosting providers
Email service providers
Professional advisers where appropriate
These organisations are required to protect your information and only process it on our behalf where applicable.
8. How Long We Keep Your Information
We retain personal information only for as long as necessary to:
Provide our services;
Meet legal, accounting or regulatory requirements; or
Resolve any disputes.
When information is no longer required, it will be securely deleted or destroyed.
9. Cookies
Our website may use cookies to improve your browsing experience.
Cookies may be used to:
Remember your website preferences;
Analyse website traffic and performance;
Improve our website.
You can manage or disable cookies through your browser settings.
10. Your Rights
Under UK data protection law, you have the right to:
Request access to your personal information;
Request correction of inaccurate information;
Request deletion of your personal information where appropriate;
Request restriction of processing;
Object to certain processing activities;
Withdraw consent where processing is based on consent;
Request a copy of your personal data.
To exercise any of these rights, please contact us using the details above.
11. Complaints
If you are unhappy with how we have handled your personal information, please contact us so we can try to resolve your concerns.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection.
12. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
Important Notice
Family Courtroom Companion provides McKenzie Friend support and practical assistance to individuals involved in family court proceedings.
We are not a firm of solicitors or barristers and do not provide regulated legal services or legal representation. Any assistance provided is subject to the applicable law and, where relevant, the discretion of the court.